Disclosure under Japan’s Act on Specified Commercial Transactions
Seller
KAZUHANA.NET
Person Responsible for Operations
Kazuhiro Sugiyama
Address
Grandloop 541, 1-14-91 Tamadaira,
Hino-shi, Tokyo 191-0062
Japan
Telephone number
+81-70-8511-0543
Contact
For inquiries regarding products, orders, or other matters, please contact us through the Contact page on this website.
Product Prices
Please refer to the price displayed on each product page.
Prices displayed on this website include Japanese consumption tax where applicable.
For international orders, customs duties, import taxes, and other taxes or fees may be imposed by the destination country or region. These charges are not included in the product price or shipping fee and are the responsibility of the customer.
Additional Charges
Shipping fees apply in addition to the product price.
Shipping fees vary depending on the product and destination. Please check the shipping fee displayed on the relevant product page or during checkout.
For international shipments, customs duties, import taxes, customs clearance fees, or other charges may be imposed by the destination country or region. These charges are the responsibility of the customer.
Payment Methods
We accept the following payment methods:
- Credit cards
- PayPal
- Apple Pay
- Google Pay
Credit card, Apple Pay, and Google Pay transactions are processed through Stripe.
PayPal transactions are processed through PayPal’s payment system.
Payment Timing
Payment is processed when you place your order.
The actual date on which your credit card or other payment method is charged is subject to the terms and conditions of your card issuer or payment service provider.
Shipping
Orders are normally shipped within 3 days after the order and payment have been confirmed.
Shipping may take longer depending on production schedules, holidays, or other circumstances. If a significant delay is expected, we will contact you as necessary.
International delivery times vary depending on the destination, customs clearance, and local delivery conditions.
Returns and Exchanges
Due to the nature of our products, we generally do not accept returns or exchanges for reasons of customer preference.
If an item is defective, damaged during shipping, or different from what you ordered, please contact us within 3 days of receiving the item.
After confirming the circumstances, we will provide an appropriate solution, such as an exchange, replacement shipment, or refund.
Cancellations
Once an order has been confirmed, we may begin production and preparation for shipment.
Therefore, we may not be able to accept cancellations after an order has been placed.
Colors and Finishes
The colors and brightness of photographic prints may differ slightly from what you see on your monitor, smartphone, or other device due to differences in display settings and viewing environments.
Printed products, frames, panels, and other finishes may also have minor variations within normal manufacturing tolerances.
We generally do not accept returns or exchanges based on these differences.
International Sales and Shipping
Some products on this website are available for purchase and delivery outside Japan.
Available destinations, shipping fees, and shipping methods will be displayed during the ordering process.
Delivery delays or additional charges may occur due to local laws, customs procedures, or delivery conditions in the destination country or region.
Any customs duties, import taxes, customs clearance fees, or other charges imposed in the destination country or region are the responsibility of the customer.
Other Terms
If the terms stated on an individual product page differ from those stated on this page, the terms on the individual product page will take precedence.
Last Updated: August 2026